This is a way to remove all the stuff that the other programs don't. I ran several different adware, spyware and virus removal programs and then I did this and pulled out an extra 200 spywares, malwares etc. Apparantly most of these unwanted programs are able to hide themselves in Windows even while being scanned with ad aware etc. That is why it has to be scanned in safe mode. This looks difficult but the instructions are very good. Just go step by step. At the end it tells you how to save your logs so that if you have any unexpected problems you can go to the spybot forum and post your logs and they can tell you how to fix it. I had no problems whatsoever though. Here is the link where I got this from
http://forums.spybot.info/showthread.php?t=4015&highlight=virusburst Let me know how it works.
Instructions are for
Windows XP, Windows 2000 and Win 2003.
This is a "self help" to remove the infections on Windows 2000, 2003 and all XP versions ONLY. If you don't have W2K or XP, please Register and post a HijackThis log for manual removal.
Please print out or copy these instructions/tutorial to Notepad as the internet will not be available (while in Safe Mode) to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.
______________________
1) Download HijackThis© Merijn from:
http://www.thespykiller.co.uk/files/HJTsetup.exeNote: This is a complete installer that installs HijackThis to your computer at C:\Program Files\HijackThis, making an entry in the start menu and also providing a desktop shortcut. If HijackThis is used from a temp folder, it is in danger of being accidentally deleted by clean up tools.
At the download prompt, choose "Save". After the download is complete, navigate to the C:\Program Files\HijackThis folder and double-click it to complete the installation.
______________________
2) Download SmitfraudFix (by S!Ri) to your Desktop.
SmitfraudFix by S!Ri
This tool was designed to fight Desktop Hijacking: Smitfraud, Win32.puper, AVGold, Security iGuard, Spyware Vanisher, quicknavigate.com, updateSearches.com, startsearches.net, Virtual Maid, Search Maid, RazeSpyware, SpySheriff, PSGuard, SpyAxe, WinHound, SpyFalcon, AlfaCleaner, SpywareStrike... SpywareQuake...
http://siri.urz.free.fr/Fix/SmitfraudFix.zip______________________
3) Download the trial version of Ewido anti-malware from here:
http://www.ewido.net/en/download/ * Install Ewido anti-malware.
* The program will now go to the main screen.
You will need to update Ewido to the latest definition files.
* On the left-hand side of the main screen click the Update Button.
* Click on Start.
The update will start and a progress bar will show the updates being installed.
After the updates are installed, close Ewido.
Dont run a scan yet
_____________________
4) If you have not already installed Spybot-S&D 1.4, please see here:
* Version 1.4 :Systems Supported
* Uninstalling Previous Spybot-S&D
* Spybot-S&D Version 1.4 Download
After the updates are installed, Close Spybot-S&D
Dont run a scan yet
______________________
5) Open the SmitfraudFix folder on your desktop and double-click smitfraudfix.cmd
* Select option #1 - Search by typing 1 and press Enter
* This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed.
Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
______________________
6) Reboot your computer in Safe Mode.
* If the computer is running, shut down Windows, and then turn off the power.
Wait 30 seconds, and then turn the computer on.
* Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
* Ensure that the Safe Mode option is selected.
* Press Enter. The computer then begins to start in Safe mode.
* Login on your usual account.
_____________________
7) Clean out your Temporary Internet files. Proceed like this:
* Quit Internet Explorer and quit any instances of Windows Explorer.
* Click Start, click Control Panel, and then double-click Internet Options.
* On the General tab, click Delete Files under Temporary Internet Files.
* In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
* On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
* Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
* Click OK.
Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.
Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin
__________________________
Warning: running option #2 on a non infected computer will remove your Desktop background.
#2 - SmitfraudFix Clean
* Extract all the files to your Desktop. A folder named SmitfraudFix will be created there.
* Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
* Select option #2 - Clean by typing 2 and press Enter.
* Wait for the tool to complete and disk cleanup to finish.
* You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
* The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.
* A reboot may be needed to finish the cleaning process. If your computer does not restart automatically please do it yourself manually, and reboot back into Safe Mode
____________________
9) Close ALL open Windows / Programs / Folders. Please start Ewido, and run a full scan.
* Click on Scanner
* Click on Complete System Scan to start the scan process.
* Let the program scan the machine, it may take some time.
* Ewido will list any infections found on the left hand side.
* When the scan has finished, it will automatically set the recommended action. Click "Apply all actions" Ewido will display "All actions have been applied" on the right hand side.
* Click OK.
When the scan finishes click on "Save Report", then "Save Report As". This will create a text file.
Save the report to your Desktop.
Close Ewido
_________________________________
10) Open Spybot-S&D
* Close all browsers, check for problems and fix everything found in red
* Then on the toolbar menu select mode and switch to advanced mode, on the left lower down select tools, and view report, ensure all the options are selected near the bottom except:
* Uncheck[ ] do not report disabled or known legitimate Items.
* Uncheck[ ] Include a list of services in report.
* Now select (near the top) view report.
* Press export in the save in box, choose a place such as My Documents folder and save the report there.
Close Spybot-S&D
_____________________________
11) Reboot back into Windows. (Normal Mode)
* Double click HijackThis.exe.
* Hit None Of The Above, just start the program.
* Hit Scan.
* When the scan is finished, the "Scan" button will change into a "Save Log" button.
* Click that, save the log somewhere.
Now you are done. Close all windows and run computer normally.
Author
Topic: need computer help (Read 10739 times)