Darren,
I would have answered her in the same way you did. Sometimes it is hard to tell someone what we know has the truth in a way they can understand it. I looked up a few verses about the image of God for my interest after reading your thread and here is what I found and I hope it helps:
Genesis 1:26-27
I Cor. 15:49
Romans 8:29(maybe this one really not sure)
Col. 1:15
These for explain it all differently but all is answered to me in Genesis 1:26-27 best:
And God went on to say " Let us make man in our image according to our likeness, and let them have in subjection the fish of the sea and the flying creatures of the heavens and the domestic animals and all the and every moving animal that is moving upon the earth." 27: And God proceeded to create the man in his image, in God's image he created him; male and female he created them.
I know this doesn't give a description but to me it says we were created in his image. To everyone he looks different, you were right on that point. Who are we to say different? God loves everyone so in someones need of his help I think and I maybe wrong he appears to help those who desperately need him.
I know this may not be what your looking for but I am knew to all of this and just felt compelled to help a brother in Christ out.
All of God's love,
Pam